Security

Data kept private, safe and secure

At qrunchin, we take the security and privacy of our customers’ data seriously. We ensure that data is kept private, safe and secure through our infrastructure, technology, policies, and procedures across all qrunchin’s activities.
This includes product security, data security, availability and reliability, incident management and response, business continuity policies, privacy management, and organization security.
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Product Security

Authentication

qrunchin uses strong authentication mechanisms, including multi-factor authentication (MFA) and Single Sign-On (SSO), to ensure that only authorized users can access our platform. SSO is available on Enterprise plans only.

Role-Based Access Control (RBAC)

Our platform implements role-based access control to provide granular access permissions, ensuring that users can only access the resources and functionalities necessary for their role.

RESPONSIVE Self-Serve User Management

qrunchin enables administrators to manage user accounts, including adding and removing users, modifying permissions, and resetting passwords at anytime, all within the platform.

Audit Logs

We maintain comprehensive audit logs to track user activities within our platform. This helps us monitor access and detect any suspicious activities. Audit logs are accessible by organizations using the Business and the Enterprise plans, as well as by the qrunchin team.
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Data Security

Data Hosting and Storage

We host our services and store our users’ data on the state-of-the-art infrastructure of Google Cloud Platform (GCP), which adheres to strict security standards and certifications across: operational and device security, internet communication security, identity management, storage security, application deployment security, hardware infrastructure security, and data centers security.

Data Encryption

Your data is encrypted in transit for all plans and at rest on Enterprise plans, using industry-standard encryption algorithms to ensure its confidentiality and integrity.
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Availability and Reliability

Auto Scaling

qrunchin’s platform automatically scales to accommodate fluctuations in demand, ensuring consistent performance and availability.

Infrastructure Redundancy

Our infrastructure is designed with redundancy in mind to minimize the risk of single points of failure, on Google Cloud Platform.

Quality Assurance Testing

We conduct automated and manual quality assurance testing upon each change to ensure the stability, performance, and functionality of our platform.

Service Monitoring

We continuously monitor our platform to detect and resolve potential issues before they impact our customers.

Uptime and Status Page

Our commitment to availability is reflected in our uptime, and we provide a public status page to keep customers informed about platform performance and incidents.
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Incident Management and Response

Data Breach Notification

In the event of a data breach, affected customers will be notified as soon as possible, without undue delay, and no later than 72 hours after the discovery of the incident.

Incident Response Plan (IRP)

We have a comprehensive Incident Response Plan in place to quickly identify, investigate, and remediate security incidents.
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Business Continuity

Business Continuity Plan

qrunchin maintains a comprehensive Business Continuity Plan to minimize disruptions and ensure the resilience of our platform.

Data Backups

We perform regular data backups to ensure data durability and facilitate swift recovery in case of an incident or a disaster.

Environmental Safeguards

qrunchin is a fully remote company. All processes occur in cloud services designed for high-availability.
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Privacy Management

Privacy Policy

Our Privacy Policy outlines our commitment to protecting your personal information and the measures we take to ensure its privacy and security.

Data Retention Policy

qrunchin adheres to a comprehensive data retention policy, which details the length of time we store your data and how we dispose of it securely.

Data Removal Requests

We promptly respond to data removal requests in accordance with applicable data protection regulations. Customers can reach out to us at [email protected] for data removal requests.
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Organization Security

Confidentiality Agreements

All qrunchin employees sign confidentiality agreements to protect sensitive customer information.

Employee Security Training

Our employees receive regular security training and updates to ensure they are aware of the latest threats and best practices.

Employee Workstations Encrypted

All employee workstations are encrypted and secured with up-to-date antivirus and security software.
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